If your question isn't answered on this page you can send an email to ralph@acp.com.au.

Please keep in mind that Ralph is only able to provide any technical support for this CD. We are unable to assist you with any computer-specific support.


How do I install a screensaver?

Click on the Install link for the screensaver of your choice. You will be asked if you wish to save the file to your computer (hard disk) or to run it from the current location. Select Open or Run from current location and the screensaver will install automatically onto your computer.


How do I uninstall a screensaver?

You can uninstall the screensaver in the Add/Remove Programs function in the Control Panel. You can find the Control Panel on the Start Menu.


How do I install wallpaper?

Click on the screen resolution for the wallpaper of your choice. When the images loads in a new window, all you need to do is right-click on the image and select Set as Background. If you are using an older version of Internet Explorer, it may say Set as Wallpaper.


How do I find out my screen resolution?

Minimise all program windows to display your desktop. Then right-click on the desktop and select the Properties option. In the Properties box, click on the Settings tab. The display will show your screen resolution (usually in the bottom-left corner). There are lots of different options for your screen resolution — if your screen resolution doesn’t match any of our wallpaper images (800 by 600, 1024 by 768 and 1280 by 960), then select the nearest size.


How do I install Handball Challenge?

Simply click on the Install link on the Games page. You will be asked if you wish to save the file to your computer (hard disk) or to run it from the current location. Select Open or Run from current location and the installation file will install the game onto your computer automatically.


How do I uninstall Handball Challenge?

You can uninstall Handball Challenge in the Add/Remove Programs function in the Control Panel. You can find the Control Panel on the Start Menu.


Why won’t the videos work?

Make sure you have Windows Media Player installed. You can install this program from the Tools section on the CD.


Errors/nothing happening when installing Internet Explorer or Handball Challenge?

Ensure that when you clicked on the Install button that you selected Open or Run from current location. The installation uses several files on the CD and saving the initial file will cause errors. Simply click on the Install button again and select Open or Run from current location.

If you get an error notification trying to play the Handball Challenge (if the installation was successful), ensure that you have installed DirectX 9. This is a requirement to play the game and you can find the installation file in the Tools section on this CD.

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